Dispatches
Industries · Telecom & Software

Build AI products on infrastructure you control and export

For product and platform teams: a React SDK to embed agents, Computer and Application assets to host what you build, and code you can push to GitHub anytime.

Embed the agent in your product. Host the app on our computer. Own the code.

SESSIONShow me Delta table citations for thenew product UICitations point back to your Deltatable. Athena functions inside yourDatabricks app via the React SDK.Delta tableDatabricks precomputeApplication assetversions · staging · A/BAthena via React SDK
Fig. 01Athena embedded in a Databricks app: citations point to the Delta table.
React and Python SDKsAPI with run budgetsDeploy in your cloudExport code to your repository
What customers say
“It's good to understand the capability of the platform. That how far, and how quickly you guys can get these things going [...] that has been impressive overall.”
VP-level AI leader · A Fortune 500 retailer
“Lets us get a lot more out of our data than [...] We can sit on top of all of the data in [our data warehouse] as opposed to just, like, our little ingested, you know, three gigabytes semantic models. I think we have a lot of power here.”
Analytics lead · A Fortune 500 retailer
“Gave Athena the spreadsheet, explained which column I was trying to figure out, and then ten secs it told me... exactly how the calculation was based on the other data.”
Analyst · A global manufacturer
“He wrote the entire stuff. By itself. And I was there, and I was thinking, alright. If I had to write all this stuff, I mean, I would've spent days, days, days.”
Manufacturing analyst · A global manufacturer
“I send that to the programmer and he said, alright. I read your file. I copied the section of the code because he has the right interface, and it works. Wow. Just like magic.”
Manufacturing analyst · A global manufacturer
“One workspace. All different, let's say, avatars of their output data. Right? Suddenly, it's dashboard. Excel is here. PowerPoint is when it's all together. It's very impressive.”
Global Sustainability lead · A global manufacturer
“Use the Athena platform probably closer to the concept and how it was designed, like, with the spaces architecture where you've got a set of primitives and capabilities, and you bring together the right set of capabilities to solve a task.”
Audit lead · A global professional services firm
“Digital worker, it gets spun up, it gets given access to the toolkits that it needs. It gets given access to the data that it needs. Just exists for the period it needs to exist to perform the task. And then it gets torn back down again afterwards.”
Audit lead · A global professional services firm
“I like that direction, that concept of the agent is the agent. It becomes an entity in its own right with its own ownership and its own missioning, and you get rid of the gray area and the blurry lines.”
Audit lead · A global professional services firm
“It was PowerPoint... there was no kind of distinction between the two. So that was killer. And I literally had a meeting on it today, and people said how great it was.”
Sales analyst · A global CPG provider

Verbatim from customer calls. Customers anonymized.

Challenges

What Telecom, Software & Emerging has to get right

01

You want primitives, not someone else's use case.

Product teams want a governed runtime, agents that respect user permissions, an SDK that fits the stack, and a way to ship to users without a long procurement cycle.

02

The SDK surface moves fast.

The SDKs and connector tools evolve quickly. Your team can file issues and shape what comes next.

03

Internal tools need to ship like products.

Applications need versions, staging, rollback, and access by directory group, on your brand and domain.

Use cases by team

What Telecom, Software & Emerging teams run on Athena

Product & platform teamsTeams that want the infrastructure, not a single use case.

Embed Athena in your product

The React SDK puts Athena assets and chat inside your own application, with citations back to your data.

Host your own applications

Applications your team builds run on Computers and are published with versions, staging, rollback, and directory-group access.

Export to your repository

The code is yours. Push it to your own repository at any time.

01React SDKEmbed assets and chatin your product02ComputerYour application code03ApplicationVersions, staging,rollback, SSOa person approves04RepositoryExport at any timeBuild on Athena, ship in your product, keep the code
Fig. 02Product teams build on Athena's runtime and keep the code.
Engineering & infrastructureDeploy where you need to and let agents carry engineering work.

Run in your own cloud

Deploy in your VPC, on-premises, or air-gapped, with your own model keys and no standing vendor credentials.

Agents that write and ship code

Agents write, review, resolve conflicts, and merge, with every run logged and a human approving the steps you mark.

Browser control where APIs are prohibited

Where integrations are not allowed, a governed, recorded browser session with authorized credentials.

Athena wants toAccess the production cluster toinvestigate an incidentCustomer-owned cloud environmentNo standing credentialsTime-bounded, expires automaticallyWAITING FOR A PERSONAccess granted and loggedJust-in-time request · approved by customer
Fig. 03Engineering approves time-bounded access with no standing vendor credentials.
Business & internal toolsInternal applications and assistants for every employee.

Company-wide assistant

A branded assistant for every employee, with each person's permissions and single sign-on.

Internal applications

Tools that replace spreadsheets and one-off scripts, published to the teams that need them.

Evaluation & procurementStructured evaluations with the evidence attached.

Vendor evaluation agent

An agent interviews stakeholders, scores options against their criteria, and writes the recommendation with interview excerpts as citations.

AI readiness assessment

Adoption paths assessed against your teams' needs, with sources for every recommendation.

Customer story

From pilot to white-labeled internal product

10users in the pilota login most people forgotBeforeAfterTen-person pilotLogin forgottenNo permissionsNo brandpilotApplication assetActive Directory SSOPermissions inheritedwhite-labeledThe old wayFortune 500 retailer portalActive DirectoryacceptedOutlookacceptedSharePointacceptedTeamsacceptedIT leadRolling to 10,000 employees,included in servicesBuilt as an Application assetIT lead approvesRoll out to 10,000 employeesYour brand, your domainActive Directory SSOPermissions inherited liveWAITING FOR A PERSONApproved for rolloutIT lead · took the per-seat assistant out of the runningIT approves rolloutWhite-labeled portal10,000 employeesIncluded in servicesUsers10,000Seats0Week 1Week 2Week 3Week 4Week 5Rolling to 10,000 employeesRolling to 10,00010,000 employeesathenaintel.com
Fig. 04The story in 24 seconds, from the old way to “10,000 employees.”
  1. Before

    A ten-person pilot with a login most people forgot. A Fortune 500 retailer needed an internal AI assistant that scaled to 10,000 employees, used their own domain and brand, and inherited permissions from their identity, email, document, and chat systems.

  2. What we did

    Built the portal as an Application with the company's own name and domain. Provisioned by directory group. Each user's Outlook, SharePoint, and Teams permissions inherited live. Saved runs and a proactive daily agenda so it is sticky on day two. The IT lead took the per-seat assistant out of the running with 500 prepaid licenses on the shelf.

  3. After

    The company's own internal product, rolling to 10,000 employees, included in Athena services. White-labeled completely: your brand, your domain, your SSO. No Athena branding unless you want it. Connect the boring systems first.

What to plan for

A portal is only as good as what is connected behind it. Connect the boring systems first.

Example workflow

Vendor recommendation from stakeholder interviews

SURFACES INWHAT COMES INTHE PLATFORMWHAT GOES OUTDELIVERED BACKWebMobile · voiceText (SMS)Slack · TeamsChromeOffice add-inMeeting botPowerPointSheetsFiles · PDFsDataWorkflows (AOPs)AppsLibrarySessionsSpacesStudiosMeetingsLakehouseSemantic modelsDatabaseDashboardsWordPowerPointSheetsDashboardsData · APIsApps · portalsWebMobile · voiceText (SMS)EmailSlack · TeamsChromeOffice add-inMeeting botEmail1Meetings2Agents3Word41 INForward vendor evaluationrequest to the agent2 RUNAgent interviewsstakeholders, recordscriteria and preferences3 RUNScore tools against statedcriteria, pull marketdata, read user feedback4 BUILDDraft recommendation withinterview excerpts ascitations
Fig. 05The route on the system map: Email → Meetings → Agents → Word → Data · APIs. Connectors: Active Directory · Salesforce · PitchBook · Snowflake
Integrations

The systems Telecom, Software & Emerging already runs

Build with the tools your engineers already use, deploy in our cloud or yours, and export everything.

Development

ReactPythonGitCI/CD

Data

DatabricksSnowflakeIcebergPostgres

Identity

SSODirectory groupsYour identity provider

Infrastructure

AWSAzureGCPKubernetesOn-premAir-gapped
Security and compliance

What your security review will ask

VPC on GCP, Azure, or AWS; on-prem; air-gapped. Zero standing vendor credentials. Just-in-time access, logged twice. Hard budgets cap the cost of any retry loop.

Deploy in your own cloud

VPC on GCP, Azure, or AWS; on-prem; air-gapped. Bring your own model keys. Zero standing vendor credentials.

Just-in-time access, logged twice

Just-in-time, time-bounded access requested per incident, approved by the customer, expiring automatically, logged twice: once by the platform, once by the cluster.

Hard budgets on every run

A public API with hard budgets. Hard budgets cap the cost of any retry loop. Every run logged. Every step attributable.

Permission model for humans and agents

The same permission model whether a human or an agent is calling. Each user's Outlook, SharePoint, and Teams permissions inherited live.

White-label completely

Your brand, your domain, your SSO. No Athena chrome unless you want it. Export code to your GitHub at any time.

Attribution and rollback

Every save stamped with the author, human or agent, plus the session and message that caused it. Roll back one range. Keep the rest.

For every stakeholder

Answers for everyone who signs off

Executive sponsor

Can we build our own internal AI products on Athena?

Yes. Build on Computers, publish as Applications with versions, staging, rollback, and directory-group access, on your own brand and domain.

IT and security

Can we run it in our own cloud with no standing vendor access?

Yes. Deploy in your VPC, on-premises, or air-gapped. Vendor access is just-in-time, approved by you, and logged.

Product and platform lead

Can we embed Athena in our product and keep the code?

Yes. The React SDK embeds Athena assets and chat in your product, and you can export the code to your own repository at any time.

Finance or procurement

How do we evaluate before committing?

Start with one application or workflow in a pilot, measured against the criteria your stakeholders set.

FAQ
What can AI agents do for a software or telecom company?

Carry engineering, operations, and internal work: writing and reviewing code, investigating incidents, and powering internal tools and assistants. Your product teams can also embed agents in what you ship.

Can we build our own AI products on Athena?

Yes. Use the SDKs and APIs to embed agents in your products, and keep the code in your own repository.

Can we deploy it in our own cloud?

Yes. In your cloud, on-premises, or air-gapped, with your own model keys.

How do we keep agents safe in engineering and production?

You choose which steps need a person, every run is logged, and production access is time-bounded and approved.

Where should we start?

With one internal workflow or tool that engineers keep putting off, delivered to real users with versions and rollback.

One platform underneath

AGS · Athena Governance System

Records every change by a person or an agent, rolls back one contributor's edits without losing anyone else's, and keeps the model, instructions, and sources behind each agent action.

Palladium · deployment

How the platform is deployed: Athena's managed cloud, your cloud on AWS, GCP, or Azure, on-prem, air-gapped, or GovCloud. Same platform in every option.

How it fits together

Build, Work, and Data on top; 150+ connectors and every surface in and out; one map of the whole platform.

Related

Change one import. Embed the agent.

Bring one product surface or internal tool. We will embed Athena and show it working with your users' permissions.

React and Python SDKsAPI with run budgetsDeploy in your cloudExport code to your repository