Dispatches
Product · One agent, every channel

Reach your agent from any app, device, or channel

Text, email, mention, or call the same agent with the same permissions and memory across ten surfaces.

Ten surfaces today. The thread continues across all of them.

One threadSMSSlackDesktop ExcelSpaces webSame conversation across phone, team chat, Office, and browser
Fig. 01A single question travels from SMS to Slack to Excel to Spaces—one agent, one memory, one audit trail across every surface
  • Web
  • Mobile
  • Voice
  • SMS
  • Email
  • Slack
  • Teams
  • Chrome extension
  • Office add-in
  • Meeting bot
  • Same permissions on every surface
The problem

The AI lives in a tab

Your team is in Outlook at 7 AM, in Teams by 9, in Excel until lunch, in a browser tab of a vendor portal after, and in the car at 5. An assistant that only answers in its own window is a sixth place to go.

Bring the agent to the work. Do not bring the work to the agent.

Tab-switchingAgent insideOutlookTeamsExcelVendor portalAI Chat appThe assistant lives in window sevenOutlook + AthenaTeams + AthenaExcel + AthenaNo seventh app; Athena in each one
Fig. 02Stop bringing work to the AI tab—Athena appears inside Outlook, Teams, Excel, and every other tool where work already happens
How it works

One identity across every surface

  1. The agent has an identity. Its own email, phone number, and calendar, plus a seat in your Slack and Teams and an account in your directory. It can be invited, forwarded to, and mentioned like a colleague.

  2. Every surface resolves to the same user. Whoever texts, emails, or mentions is matched to their Athena identity. The agent acts with that person's permissions. Nothing more.

  3. Threads persist across surfaces. Start in SMS, continue in Slack, finish on the web. One thread, one memory.

  4. Every action is attributed and reversible. A change made from a phone shows up in the Activity Monitor exactly like one made from the web.

01SMS · Voice ·EmailAny surface resolvessender to directory02Identity &permissionsMatched user, theirpermissions only03One agent · onememorySame thread acrossSlack, Excel, web04Attributed audittrailEvery change showswho, whenOne thread continues across ten surfaces with one identity
Fig. 03Every surface—SMS, email, Slack, Teams, Chrome, Office—resolves to the same user and the same thread with full attribution
People and agents

What people and agents each do

Sessions. Conversations with an agent from any surface: web, phone, text, email, Slack, Teams, Office, Chrome. One memory that follows you between them.

CapabilityPeople canAgents canTogether
SessionsAsk, steer, and correct in plain language; pick up where you left off anywhere.Remember context across surfaces; run long jobs and report back.Invite teammates into the same session; everyone sees the same thread.

Anything a person can do here, an agent can do with the same permissions, and both land in the same audit trail.

The surfaces

Where Athena works

Web and Spaces.

The full workspace: the thread beside the assets, Studios, Computers, and the Activity Monitor. Where builders build and where every other surface's thread can be picked up.

SMSSlack mentionEmail forwardWEB AND SPACES WORKSPACEThread with fullhistoryStudiosComputersActivity MonitorSheet open besidethreadEvery othersurface's threadcontinues hereWhere builders build and where every surface's thread can be
Fig. 04The full workspace where threads from every surface land and continue

Mobile, Voice, and SMS.

Text the agent a question and get the number, the file, and who changed it. Hold to talk from the car. Approve a run by voice. Full page: Surfaces › Mobile, Voice & SMS.

Where is the Q3 compmodel and what changed?Q3_Comp_Model.xlsx,last edited byController recently.Three rows flagged.Q3_Comp_Model.xlsx6:42 PMLock screenFile chipTap to open
Fig. 05Text Athena from the airport and get the file, the answer, and who changed it—full thread on a lock screen

Email and Calendar.

Forward a data room to a workflow's address and get the memo back. CC the agent on a thread and ask it a question. Invite it to a meeting and it attends. Daily brief in your inbox at 6:45.

SESSIONForward: data room, filesMemo drafted from diligence materials.Ready to review.Diligence_Memo.docxGenerated 39 minutes agodiligence@athena.ai · replied 9:24 AM
Fig. 06Forward a data room to the agent's email address and receive the diligence memo back in your inbox 39 minutes later

Slack and Teams.

Mention the agent in a channel. Approval cards land where the team reads. A whole finance automation ran for a year with nobody logging into anything but Slack.

Athena wants toSend recap for Q3 review with actionitemsApproval card lands in Slack channelTeam reads and decides without logging inFinance automation ran for a year this wayWAITING FOR A PERSONApproved and sent from SlackAthena via Slack · Where the team reads
Fig. 07Approval cards land in Slack; a finance automation ran a year with no other login

Chrome extension.

A side panel on any page: summarize the vendor portal, extract the table, ask a question about what is on screen with your Athena permissions. Where integrations are prohibited, this is the governed browser at the user's elbow.

SESSIONExtract this table to a SheetExtracted. Opening in your workspace.vendor_data.xlsxFrom legacy portalChrome side panel
Fig. 08Side panel over any page: summarize, extract, ask with your governed permissions

Office add-in.

Athena inside desktop Excel, Word, and PowerPoint. The Excel ribbon with AI formulas, queries that pull live data into sheets, and attribution; "Copy to Athena" and sync back. Full page: Surfaces › Office add-in.

=ATHENA.QUERY("flagged rows this quarter")EmployeeBaseBonusTotalFlagAccount leadbaselinedbaselinedcalculatedControllerbaselinedrevisedcalculatedflaggedAnalystbaselinedbaselinedcalculatedReviewerbaselinedrevisedcalculatedflaggedWHO CHANGED WHATAthenaSheet Query: flagged rowsControllerRevised bonus recentlyAthenaAttribution visible inribbon
Fig. 09Desktop Excel with the Athena ribbon—AI formulas, Sheet Queries, and full attribution show who changed what and when

Meeting bot.

Athena joins Zoom, Meet, and Teams calls, records, transcribes, and files the follow-ups. Full page under Work: Meetings.

Account leadControllerAnalystAthenaDecision: move Q3 close forward by two daysAction: Controller will update the memo byFridayAFTER THE CALLTranscript filed to SpacesDoneMemo update reminder sentScheduled for FridayRecording linked in threadDoneAthena joined · Zoom, Meet, and Teams
Fig. 10Athena joins calls, records, transcribes, and files the follow-ups
What customers say
“It's good to understand the capability of the platform. That how far, and how quickly you guys can get these things going [...] that has been impressive overall.”
VP-level AI leader · A Fortune 500 retailer
“Lets us get a lot more out of our data than [...] We can sit on top of all of the data in [our data warehouse] as opposed to just, like, our little ingested, you know, three gigabytes semantic models. I think we have a lot of power here.”
Analytics lead · A Fortune 500 retailer
“Gave Athena the spreadsheet, explained which column I was trying to figure out, and then ten secs it told me... exactly how the calculation was based on the other data.”
Analyst · A global manufacturer
“He wrote the entire stuff. By itself. And I was there, and I was thinking, alright. If I had to write all this stuff, I mean, I would've spent days, days, days.”
Manufacturing analyst · A global manufacturer
“I send that to the programmer and he said, alright. I read your file. I copied the section of the code because he has the right interface, and it works. Wow. Just like magic.”
Manufacturing analyst · A global manufacturer
“One workspace. All different, let's say, avatars of their output data. Right? Suddenly, it's dashboard. Excel is here. PowerPoint is when it's all together. It's very impressive.”
Global Sustainability lead · A global manufacturer
“Use the Athena platform probably closer to the concept and how it was designed, like, with the spaces architecture where you've got a set of primitives and capabilities, and you bring together the right set of capabilities to solve a task.”
Audit lead · A global professional services firm
“Digital worker, it gets spun up, it gets given access to the toolkits that it needs. It gets given access to the data that it needs. Just exists for the period it needs to exist to perform the task. And then it gets torn back down again afterwards.”
Audit lead · A global professional services firm
“I like that direction, that concept of the agent is the agent. It becomes an entity in its own right with its own ownership and its own missioning, and you get rid of the gray area and the blurry lines.”
Audit lead · A global professional services firm
“It was PowerPoint... there was no kind of distinction between the two. So that was killer. And I literally had a meeting on it today, and people said how great it was.”
Sales analyst · A global CPG provider

Verbatim from customer calls. Customers anonymized.

Platform

Agents, workflows, and applications on every surface

Surfaces carry all three. Agents answer where you ask. Workflows (Agent Operating Procedures) deliver where you read: inbox, channel, ribbon. Applications open in a browser tab, a Teams tab, or a phone, included in Athena services.

Your stack

Integration requirements

Microsoft 365 and Google Workspace for email and calendar. Slack and Teams. Chrome and Edge for the extension. Desktop Office on Windows and Mac for the add-in. Zoom, Meet, Teams for the bot. Cloud telephony provider for SMS and voice, or your own numbers.

What to plan for

A surface is only as safe as the identity behind it. SMS and voice are matched to a number registered in your directory; unregistered senders are blocked. Set that up with IT before handing out the number.

FAQ

Where can people use Athena?

Web, mobile, email, chat, text and voice, Office, and the browser.

Is it the same agent everywhere?

Yes, with the same memory and permissions.

Do people have to log in?

Not always. Many results arrive by email or chat.

One platform underneath

AGS · Athena Governance System

Records every change by a person or an agent, rolls back one contributor's edits without losing anyone else's, and keeps the model, instructions, and sources behind each agent action.

Palladium · deployment

How the platform is deployed: Athena's managed cloud, your cloud on AWS, GCP, or Azure, on-prem, air-gapped, or GovCloud. Same platform in every option.

How it fits together

Build, Work, and Data on top; 150+ connectors and every surface in and out; one map of the whole platform.

The rest of the platform

Related products and stories

Text it something you would normally have to open a laptop for.