Dispatches
Build · Applications · Portals

Secure client intake with upload, submit, and review controls

Give external clients a branded room to upload against checklists, check status, and ask questions—included in Athena services.

External clients use deployed portals without individual Athena licenses (see deployment terms).

Client portal — Q3 engagementBank confirmationsacceptedLease scheduleacceptedAR aging detailacceptedFixed asset registersent backPayroll summaryreceivedEngagement reviewerDocument viewed by engagementreviewer · 14:02 · Readreceipt attributed
Fig. 01Checklist shows Requested → Uploaded → Submitted → Accepted; read receipts and decisions are attributed
  • Guests need no Athena license
  • Authenticate through your IdP or a link
  • Read receipts
  • Reviewer decisions attributed
  • Runs in your environment
The problem

Email and spreadsheets lose accountability

Engagement teams still run intake over email and a SharePoint folder with a spreadsheet tracker. Clients cannot see what is missing. Reviewers cannot see what was read. Someone asks again.

Generic portals fix the upload and stop there: no agent, no status, no attribution.

Give the client a clear next step. Give the reviewer a decision.

Email threadPortal checklistRE: RE: REFour attachmentsWrong recipientSpreadsheet trackerSharePoint folderClients cannot see what is missingThree AcceptedOne SubmittedOne RequestedReviewer queue of one · clear next step
Fig. 02Email intake with no visibility becomes a portal with status, reviewer queue, and attribution
How it works

Request. Upload. Submit. Decide.

  1. Build the room. Describe it: what you need from the client, who reviews, what the brand looks like. Athena builds the Portal as an Application; you publish it to your custom URL (one-click promotion to your domain).

  2. Invite guests. Through your IdP or a link. Each guest sees only their room.

  3. Clients act. Upload against the checklist, comment, check status, ask the room agent what is outstanding.

  4. Your reviewer decides. Only authorized reviewers record a decision. Read receipts, versions, and decisions are attributed. An Agent Operating Procedure (AOP) can sort, name, and match uploads to procedures before anyone opens them.

01Host buildsPortalChecklist ·reviewers02GuestinvitedIdP or link03UploadClient uploadsagainst …04SubmitUploading isseparate from …05AuthorizedreviewerAccept orrequest changesAccepted · attributed · AOP can sort, name, and match uploads to procedures
Fig. 03Portal flow: build, invite, upload, submit, authorized reviewer decides with attribution
People and agents

What people and agents each do

Apps. A full virtual machine per project with coding agents preinstalled. Describe an app, watch it get built, promote it to your people or your clients.

CapabilityPeople canAgents canTogether
AppsDescribe it, review the preview and the code, promote it.Write, test, and fix the code; ship new versions to staging.Nothing reaches users until a person promotes it. Rollback is one click.

Anything a person can do here, an agent can do with the same permissions, and both land in the same audit trail.

Use cases

The audit intake room.

Provided-by-client documents arrive through the portal. An AOP sorts, names, and matches them to procedures. The engagement team replaced a SharePoint-backed portal that clients called the "Uber tracker" for audits.

Audit intake — Q3 PBC itemsTrigger · Provided-by-client documents arriveBank confirmationsLease scheduleFixed asset registerPayroll summaryAR aging detailAccrued liabilities scheduleThree matchedautomatically · AOP sorts,names24 PBC items total
Fig. 04The audit intake portal replaced a SharePoint tracker; AOP matches uploads to procedures

The closing-set room for a law firm.

Secure uploads, checklists, comments, and real-time matter status for a client's deal team. External clients use it, included in Athena services.

Matter status — Closing documentsQ4 2026Client deal teamSignature pages9 of 11SigsExhUCCCertAuthReal-time status
Fig. 05Law firm closing-set portal shows matter status in real time to external client teams

The Slack-native alternative.

For clients who live in Slack, the same intake runs as a Slack agent: requests posted, files collected, status answered in channel.

SESSIONWhat is still outstanding for Q3?Two items still outstanding: bankconfirmations, lease schedule.Slack channelClient team workspaceAthena via Slack agent
Fig. 06For clients in Slack, the same intake runs as a Slack agent with status answered in channel

Data rooms with a memo at the end.

Send the room contents to a diligence AOP (one-click forward) and get a cited first-draft memo back.

01Portal room withuploadsClient documents instructured folders02Forward todiligence AOPRoom contents sentfor analysis03AOP drafts memoFirst-draft memo withcitations generated04Cited memodelivered84 sources linked tofindingsFirst-draft diligence memo with cited sources from portal uploads
Fig. 07Forward the diligence room to an AOP and receive a cited first-draft memo
What customers say
“It's good to understand the capability of the platform. That how far, and how quickly you guys can get these things going [...] that has been impressive overall.”
VP-level AI leader · A Fortune 500 retailer
“Lets us get a lot more out of our data than [...] We can sit on top of all of the data in [our data warehouse] as opposed to just, like, our little ingested, you know, three gigabytes semantic models. I think we have a lot of power here.”
Analytics lead · A Fortune 500 retailer
“Gave Athena the spreadsheet, explained which column I was trying to figure out, and then ten secs it told me... exactly how the calculation was based on the other data.”
Analyst · A global manufacturer
“He wrote the entire stuff. By itself. And I was there, and I was thinking, alright. If I had to write all this stuff, I mean, I would've spent days, days, days.”
Manufacturing analyst · A global manufacturer
“I send that to the programmer and he said, alright. I read your file. I copied the section of the code because he has the right interface, and it works. Wow. Just like magic.”
Manufacturing analyst · A global manufacturer
“One workspace. All different, let's say, avatars of their output data. Right? Suddenly, it's dashboard. Excel is here. PowerPoint is when it's all together. It's very impressive.”
Global Sustainability lead · A global manufacturer
“Use the Athena platform probably closer to the concept and how it was designed, like, with the spaces architecture where you've got a set of primitives and capabilities, and you bring together the right set of capabilities to solve a task.”
Audit lead · A global professional services firm
“Digital worker, it gets spun up, it gets given access to the toolkits that it needs. It gets given access to the data that it needs. Just exists for the period it needs to exist to perform the task. And then it gets torn back down again afterwards.”
Audit lead · A global professional services firm
“I like that direction, that concept of the agent is the agent. It becomes an entity in its own right with its own ownership and its own missioning, and you get rid of the gray area and the blurry lines.”
Audit lead · A global professional services firm
“It was PowerPoint... there was no kind of distinction between the two. So that was killer. And I literally had a meeting on it today, and people said how great it was.”
Sales analyst · A global CPG provider

Verbatim from customer calls. Customers anonymized.

Governance

Security and governance

  • Guests see only their room; permissions enforced per asset.

  • Only authorized reviewers record decisions.

  • Read receipts, versions, and decisions attributed and exportable.

  • Hard delete at end of engagement; discovery-aware retention controls.

What to plan for

Portals are for structured exchange. They are not a document management system and do not replace yours; iManage and SharePoint stay the system of record.

FAQ

What is a portal?

A secure, branded place for clients and partners to share documents and track requests.

Do external users need accounts?

They sign in as invited guests; access is included in Athena services.

Who decides what is accepted?

A reviewer on your side, and every decision is recorded.

One platform underneath

AGS · Athena Governance System

Records every change by a person or an agent, rolls back one contributor's edits without losing anyone else's, and keeps the model, instructions, and sources behind each agent action.

Palladium · deployment

How the platform is deployed: Athena's managed cloud, your cloud on AWS, GCP, or Azure, on-prem, air-gapped, or GovCloud. Same platform in every option.

How it fits together

Build, Work, and Data on top; 150+ connectors and every surface in and out; one map of the whole platform.

Related capabilities

Related products and stories

Bring one intake checklist.

We will build the room, invite a test guest, and show your reviewer the decision screen.